Instant Answers Ticket System
Our Instant Answer Ticket System was designed not only to make it easier to manage your support but to eliminate the amount of support necessary to begin with. Using our Proprietary Instant Answer System you will be able to generate more sales with less work and offer your customers the highest level of support demanded for their needs.
- Multiple Departments - Create Unlimited and Personalized Departments
- Knowledge Base - Traditional passive Knowledge Base
- Interactive Knowledge Base - Reduces Ticket Volume by making Interaction with the Knowledge Base part of the Ticket creation Process
- Sales Knowledge Base - Customize a separate Sales Knowledge Base specifically for Pre-Sales
- Instant Answers - Increase Conversions and Customer Satisfaction by providing intuitive Instant Answers
- Canned Answers - Improve Support Efficiency with Pre-Canned Answers that are easily customized for every Department
- Advanced Reports - Identify Areas of Improvement and Employee Productivity
- Mass Email - Easily send an Email to all your Customers with one Click of Your Mouse
- Ticket Alert - Receive Email Alert for new Tickets
- Access Control - Designate Access by Super-Admin
- Priority Rating - Manage Tickets by the most urgent Priority
- Ticket-Timer - Manage Tickets by Time and Identify overdue Replies
- Screen Shots - Send and receive Screen Shot Images along with your Support Tickets - a Picture is worth a 1,000 Words
Compare PremiumWebCart Software with
1ShoppingCart and InfusionSoft.
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Premium Web Cart |
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1Shopping Cart |
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InfusionSoft |
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Premium Product Functions
| Shopping Cart - Advanced Up Sell/Cross Sell Technology |
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| Desktop Dashboard - For Merchants and Affiliates |
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| Affiliate Marketing Program - Exclusive Super Affiliate Intelligence |
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| Auto Responder - Unlimited Lists and FREE Mailing |
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| Tracking - PPC, Sales, Events, Plus Website Optimizer |
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| Surveys - Pop-up, Static, Exit, plus survey split testing |
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| Support Ticket System - Exclusive Instant Answer Module |
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| Live Chat - Smart Push Chat |
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| Membership - Unlimited customer membership management |
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| No Software Installation |
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| FREE Life Time Upgrades |
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| Personal Cart Advisor - 1 on 1 training and support |
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Shopping Cart
| Basic Up Sell |
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| Advanced Up Sell/Cross Sell |
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| Bundled Sales Offers |
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| Associated Products |
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| Easy Email Manager |
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| Deliver eBooks, Reports, Images, Music, Video Files |
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| Customized confirmation emails |
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| Customize Your Look & Feel |
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| Run unlimited websites through a single account |
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| Express or Traditional Checkout |
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Cart Reports With Smarty Graphs
| Sales by date |
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| Sales by affiliate |
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| Product Sales By Date, Item, & Affiliate |
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| Total Sales Reports |
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| Customized Graphs By Date, Item, & Affiliate |
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Dashboard
| Access Sales Info Directly On Your Desktop |
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| Live Sales Information |
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| Affiliate Tracker |
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| DB - History Sales |
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| Receive Instant Notifications With Every Sale Made |
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| Smarty Graphs |
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| Guaranteed To Make Your Life Easier |
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Standard Affiliate System
| Instant Sales Notifier |
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| Exclusive Affiliate Desktop Dashboard |
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| Unlimited Program Support |
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| Smarty Graphs By Product, Affiliate, Sales, & Leads |
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| Sales Commission Tracking |
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| Lead Commission Tracking with Conversion Optimizer |
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| Click Commission Tracking |
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| Top Affiliate Tracking With Smarty Graphs |
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| Affiliate Trend Tracking Charts |
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| Selectable Cookies |
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| Mass Pay |
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| All linking codes are automatically generated |
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| Unlimited text ads |
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| Unlimited banners |
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| Unlimited text links |
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| Unlimited full page HTML ads. |
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| Email links are automatically created. |
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SUPER Affiliate System
| Attract and Reward Super Affiliates |
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| Pay Super Affiliate Bonuses By Product |
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| Super Affiliate Bonuses Reported Separately |
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| Set Super Affiliate Bonuses by $ or % |
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| Easily Increase or Decrease Super Affiliate Bonuses |
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| Super Affiliate Bonuses Works on Auto-Pilot |
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Progressive Affiliate System
| Variable Payments Based on Sales Volume |
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| Pay Based Upon Cumulative Volume |
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| Pay By Volume and Time |
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| Set Multiple Volume Steps Each With Unique Commissions |
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| Integrates Seamlessly With Super Affiliate Bonus System |
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| Configurable By Product |
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AutoResponder
| Unlimited Autoresponder List |
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| Unlimited Personalized Follow up Message |
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| Unlimited Campaigns |
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| Message Split testing |
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| Automatic Message Personalization |
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| Easy Form Generation |
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| Can Spam Compliant |
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| HTML and Simple text compatible |
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| FREE Unlimited Customer Support |
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| Customized Subscription Options |
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| List Import/Export Functions |
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| Unlimited Newsletter Messaging |
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| Real Time Reports |
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| Daily, Weekly, and Monthly New Subscriber Graphs |
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Advanced Tracking
| Key Word / PPC |
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| Link Cloaking |
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| Web Site optimizer |
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| Sales Tracking |
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| Event Tracking |
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Surveys
| Pop-Up Survey |
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| Static Survey |
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| Exit Survey |
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| Multiple Question Types |
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| Reports |
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| Web Site Optimizer |
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| Suggest a Feature |
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Proprietary "Instant Answer" Ticket System
| Multiple Departments |
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| Knowledge Base |
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| Interactive Knowledge Base |
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| Sales Knowledge Base |
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| Instant Answers |
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| Canned Answers |
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| Advanced Reports |
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| Mass Email |
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| Ticket Alert |
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| Access Control |
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| Priority Rating |
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| Ticket-Timer |
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| Screen Shots |
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Live Chat
| Push" Chat |
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| Static Chat |
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| Chat Archiveat |
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| Smart Welcome |
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| Smart Exit |
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| Canned Answers |
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| Sound Alerts |
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| Unlimited Simultaneous Chats |
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Membership System
| Unlimited Accounts |
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| Password Protection |
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| Instant Password Creation |
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| Mass Email |
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| Multiple Content Areas |
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| Customer Management |
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| ClickBank Compatible |
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Customer Service and Support
| Phone Support |
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| Ticket Support With Instant Answers |
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| Live Chat |
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| Suggest A Feature |
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| Personal Cart Advisor |
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| Multi-Domain Branding |
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